We read every message

If the seller has not delivered or the work is not as described, open the order’s Transaction Room first and tell the seller what is wrong. If that does not fix it, use Open Dispute in the room while funds are held. That freezes the payment, and an administrator reviews the case.

Attach screenshots to the dispute as evidence. They are visible only to you, the other party and our review team.

• The email address on your Adscreed account.
• The order or listing link, or the case reference shown in the room.
• What happened and what you would like us to do.
• Never send your password, a card number or a recovery phrase. We will never ask for them.

• Payouts: link a bank account in Settings. Payouts go to that account when funds are released.
• A rejected or hidden listing: the reason is shown on your dashboard. Edit the listing to fix it and it is reviewed again automatically; email us if you think the decision is wrong.
• Privacy requests: see the Privacy Policy for how to ask for a copy of your data or its deletion.
• Reporting abuse or a scam: email us with the link. Reports about a listing or review are handled by our moderators.

Keep payments and conversations inside Adscreed. A seller who asks you to pay outside the platform removes your escrow protection. If that happens, tell us.